PRIVACY POLICY – COMMITMENT TO YOUR PRIVACY

This site is owned and operated by AdventureFit. Your privacy on the Internet is of the utmost importance to us. At AdventureFit, we want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

INFORMATION ADVENTUREFIT GATHERS AND TRACKS

AdventureFit gathers two types of information about users:

1. Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys.

2. Information AdventureFit gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers’ needs and to help our advertisers and sponsors better understand the demographics of our audience.

Because AdventureFit derives its revenue mainly from sponsorships and advertising, providing such aggregated demographic data is essential to keeping our service free to users. Under no circumstances does AdventureFit divulge any information about an individual user to a third party.

AdventureFit Gathers User Information In The Following Processes:

1. Optional Voluntary Information. We offer the following free services, which require some type of voluntary submission of personal information by users:

2. Electronic newsletters policy (Dispatches). We will offer a free electronic newsletter to users. Alchemy Ltd gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.

3. Message boards/forums policy. Users of the site’s Message Boards and Forums must register separately for these services (both are free of charge) in order to post messages, although they needn’t register to visit the site. During registration the user is required to supply a username, password, and email address.

4. “E-mail this to a friend” policy. Our site users can choose to electronically forward a link, page, or documents to someone else by clicking “e-mail this to a friend”. The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

5. Polling. We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. AdventureFit may use a system to “tag” users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

6. Surveys. AdventureFit may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors, advertisers and partners. We never share any of this information about specific individuals with any third party. Children Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking AdventureFit tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. AdventureFit does break down overall usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser). AdventureFit sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

7. Cookies. We may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites.

AdventureFit uses cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates. You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

USE OF INFORMATION

AdventureFit uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users. As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing.

AdventureFit never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners. When we use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don’t track which terms a particular user enters. AdventureFit creates aggregate reports on user demographics and traffic patterns for advertisers, sponsors and partners. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs. Because we don’t track the usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SHARING OF THE INFORMATION

AdventureFit uses the above-described information to tailor our content to suit your needs and help our advertisers better understand our audience’s demographics. This is essential to keeping our service free. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

SECURITY

AdventureFit operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

OPT-OUT POLICY

We give users options wherever necessary and practical. Such choices include: Opting not to register to receive our electronic newsletters. Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users

YOUR CONSENT

By using this site, you consent to the collection and use of this information by AdventureFit. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

Do I need travel insurance?

Travel insurance when travelling outside of your home country is absolutely, positively a neccesity. We will need a copy of your travel insurance policy before commencement of the trip.

 

Do I need to be super fit to come on your trips?

A base level of fitness will be required for our trips. All adventures are going to be suitable for people of all ages and fitness levels.

 

Will I have time to sightsee?

Most days of our trips will have a large portion of the day for 'free time' where you can go and check out the sights you specifically want to see.

 

What if I want to do other adventure activities that aren't on the itinerary?

By all means you are allowed to get involved in the dozens of adventures our destinations have to offer. The activities will not be covered by AdventureFit Travel's insurance policy and will not be included in the price of the trip but if you have adequate travel insurance then we definitely recommend pushing yourself to the limits!

 

What if I want to cancel?

When a guest opts to cancel, AdventureFit Travel does not offer cash/check or credit card refunds for any reason. A portion of the payment may be used as credit for another trip within two years of original trip date. We will gladly transfer the credit to another guest. Depending on when the cancellation is made, cancellation fees may apply.

Fees are determined * by the following schedule:

  • If you cancel more than 90 days before your trip start date, 80% of the full AUD$ trip value may be applied to another AdventureFit Travel event but you will also forfeit 20% from the full price of your trip.
  • If you cancel 60 - 89 days before your trip start date, 60% of full AUD$ trip value may be applied to another AdventureFit Travel event but you will also forfeit 40% of the price of your trip.
  • If you cancel 15 - 59 days before your trip start date, 40% of full AUD$ trip value may be applied to another AdventureFit Travel event but again you will forfeit 60% of the price of your trip.
  • If you cancel 14 days or less before your trip start date, you will forfeit 100% of your entire payment.

* Forfeited amount will be applied first on what has already been paid for at the said time, before the remaining credits become transferable to other trips.

Exceptions to our policy cannot be made for any reason. We do not offer credit for arriving late or leaving early. You must submit your signed waiver form before the trips start date. Guests who fail to do so, may be subject to an automatic cancellation and the above policy will apply.

 

What if AdventureFit Travel cancels a trip?

If AdventureFit Travel cancels or changes a scheduled trip date for any reason, you may transfer your full trip payment to another trip, or you may request a refund of your payments to us, constituting a full settlement. AdventureFit Travel is not responsible for your expenses incurred in preparation for any canceled trips, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.